Take a look at the statements below and mark whether you think they are true or false.
It is in my interest to make our business as accessible as possible
There is no legal obligation to make our business accessible
By improving my accessibility I will be able to expand and diversify my customer base
Having a loyal customer base and repeat business is not important to me
If we are accessible we could get a competitive advantage over our competitors
Providing a positive experience can improve reputation and offers free ‘word of mouth’ advertising