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Test your knowledge - Section 1

Take a look at the statements below and mark whether you think they are true or false.

  • It is in my interest to make our business as accessible as possible

    True

    False

    The correct answer is 'True'.
  • There is no legal obligation to make our business accessible

    True

    False

    The correct answer is 'False'.
  • By improving my accessibility I will be able to expand and diversify my customer base

    True

    False

    The correct answer is 'True'.
  • Having a loyal customer base and repeat business is not important to me

    True

    False

    The correct answer is 'False'.
  • If we are accessible we could get a competitive advantage over our competitors

    True

    False

    The correct answer is 'True'.
  • Providing a positive experience can improve reputation and offers free ‘word of mouth’ advertising

    True

    False

    The correct answer is 'True'.