Welcome to our Accessible Tourism Training Programme
Many of our visitors have access needs whether or not related to a disability. For example, older and less mobile people and families with young children have specific needs and requirements that often make taking a holiday a stressful and time consuming task. Together we can make it easier for all of our guests to enjoy Scotland, by providing the right information and excellent customer service. The accessible tourism market is a growing and lucrative one, by tapping into this market your business can benefit from:
- Higher occupancy rates
- Loyal customers who keep returning
- Better return on your investment
Before you register for this elearning course we recommend that you spend 10 minutes reading about accessible tourism and what this means for your business.
Unlocking The Potential
In 2013, between January and November the value of Accessible Tourism spend was £370 million.
This is an increase of £45 million in the same period in 2010. (GBTS Survey)